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Show Out of Office Message when Selecting Owner

Delivered | Change Case Ownership Plus

When selecting an owner in Change Case Ownership Plus, we should display the Chatter Out of Office message alongside of the name of the user. This will help users avoid changing the ownership of the case to people that are out of the office.

Show OOO on Change Owner Screen

Added by Howard Yermish on 12/3/2018 1:42 PM

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  • Joseph Reale | 5/2/2019 1:00 PM

    This idea has been delivered and is available in versions 2.50 and higher.

    Out of Office messages (when configured through chatter in Lightning) will display on the Change Case Ownership page.