554 System.Exception: E2CP:Too many SOQL queries: 101
An email bounce is sent to either the "Route Errors To" recipient or the sender, depending on how you have configured your Apex Email Service:
(Undelivered): 554 System.Exception: E2CP:Too many SOQL queries: 101
This error will occur when there are more than 100 SOQL requests within the E2CP namespace.
Common causes of this error include:
1. More than 30 recipients included on an Inbound Email
2. Local automation interfering with Email to Case Premium's automation.
If you encounter this error, please contact Internet Creations support, grant login access and provide steps to reproduce the error.
To contact support, please send an email to email@example.com
This is a known limitation due to Salesforce governor limits. It is impossible to predict the exact number of recipients that can processed because the shared SOQL limit of 100 per execution can be consumed by customizations outside of Email to Case Premium. Some of the variables that can impact the quantity of recipients that can be processed are: