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Case Flags Release Notes 4.97

What's New

Improvements

  • To avoid discrepancies with the Initial Response Time, Case Flags will now check the headers on the email message. If the email is marked as an auto-response, the flag won't be cleared, regardless of the time difference between case creation and email creation. The header checked is X-SFDC-AutoResponse. [Change 00192290] (4.97)

Bugs Fixed

  • Fixed multiple issues with Case Flags Switchboard when it is displayed in a primary tab in Lightning Console. [Change¬†00192432]¬†(4.97)

Known Issues

Product

Case Flags

Support

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