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Case Flags fields are blank or contain a value of 0

Symptoms

You are reviewing a case / report where a Case Flags field is included, and the field is either blank or contains a 0.

Solutions

This is often expected behavior, as many of the fields included in Case Flags will only be set with a value while the case is currently flagged.

For additional reference, please the following knowledge articles regarding each field included in Case Flags.

Status

Additional Information

Support

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