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Case Merge Premium Release Notes 3.25

What's New

  • Case Merge Premium now fully supports Salesforce Files in advance of the upcoming deprecation of Attachments for Lightning Experience Users slated for Winter 18. You can now select Files as a child object to clone when merging cases. If enabled, any new files added to a merged case will be pushed to the parent case upon creation. Also, when merging email messages, all related files will be merged as well and associated with the corresponding email. [Change 00145960] (3.25)


Bugs Fixed

  • Resolved an issue causing the "Encrypted fields are not supported in Duplicate Criteria" error to display for all cases with a duplicate when viewing them in the console. [Change 00147862] (3.25)

Known Issues


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