Case Merge Premium Release Notes 5.0 - 5.15

What's New

  • A new Automerge option has been added, allowing duplicate cases to be automatically merged with little to no human intervention. [Change 00192304] (5.0)
  • Case Merge Premium will now track the performance of your duplicate criteria and offer criteria suggestions based on merge history. [Change 00192304] (5.0)


  • The duplicate detection aura component has been officially replaced by two new Lightning Web Components [Change 00193026] (5.0)
    • The aura component has now been deprecated, and will no longer be supported moving forward. Existing users will now observe a warning message inside the component regarding this change.
    • Transition guidance to the new Lightning Web Components can be found in the following knowledge article.

Bugs Fixed

Known Issues


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