Case Presentation Layer Release Notes 1.14
Release_Notes__kav
Improvements
- Comment, email, and attachment matching logic has been improved. Attachments will be associated with inbound emails only if the Created By users are equal. Attachments will be associated with outbound emails only if the attachment is present on the email record directly, not simply on the case. [Change 00110373] (1.14)
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Product
Case Presentation Layer
Permalink
http://kb.internetcreations.com/?kb=000003155