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Case Presentation Layer Release Notes 1.14

What's New

Improvements

  • Comment, email, and attachment matching logic has been improved. Attachments will be associated with inbound emails only if the Created By users are equal. Attachments will be associated with outbound emails only if the attachment is present on the email record directly, not simply on the case. [Change 00110373] (1.14)

Bugs Fixed

Known Issues

Product

Case Presentation Layer

Support

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