Difference between Record Owner and Owner fields on Survey
Summary
What is the difference between the Record Owner and the Owner fields on Survey records, and how are they correlated? |
Details
The Record Owner field on the Survey object captures who (user record) the feedback is about. For example, when sending a survey on Case closure, the Record Owner field should match the Case owner. The Owner field on the Survey object captures which user owns the Survey record itself. (The Owner field is present on all standard and custom Salesforce objects.) The Owner of Survey records will control which users have access to the record. The Survey Record Ownership setting assigns the Owner of the Survey records when created in one of the following three ways:
To prevent your users from seeing survey records about themselves, select the 'Survey From Object' Owner's Manager, or select a specific user.
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