Editing Existing Surveys
You are working with Simple Survey and would like to edit existing surveys that were built using the Survey Builder.
Certain aspects of a survey can be updated via the Survey Builder and apply automatically to existing surveys, while other updates will require either generating a new survey template or manually updating the HTML version of an existing template.
For example, a common request we receive regarding Simple Survey is those wanting to add, update or remove questions that they are currently using in an existing survey. This can be done via a simple change in the Survey Builder without having to generate a new template. The steps to alter questions in a survey are outlined below.
1. Navigate to the Survey Builder.
2. Select your existing survey name on the first step and click Proceed.
3. On the Configure Survey Object step, leave all settings as is and click Save and Continue.
4. This will bring you to the Add Questions step.
For additional specifics on what can be edited in the Survey Builder vs what will require generating a new survey email template, please see below.
Attributes that can be adjusted in the Survey Builder and apply automatically to existing survey email templates:
Attributes that require generating a new survey email template via the Survey Builder / manual HTML updates to the existing survey email template:
Please note, due to the nature of available email template/ landing page customizations, Internet Creations may not be able to provide support for customizations generated outside the realm of the Survey Builder. For further assistance with customizing your organization's surveys, please contact your Salesforce administrator, Salesforce implementation partner, or your Internet Creations Account Executive to inquire about professional services.