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Email Security


Email to Case Premium falls under the Email-to-apex category and therefore the Salesforce platform's email security features apply. Salesforce supports Transport Layer Security (TLS) on their Email Servers.


Email to Case Premium is a 100% native Salesforce app and therefore your email never passes through, or even touches any of Internet Creation's infrastructure.

To learn more about how Salesforce handles inbound and outbound emails go to their TLS/Security for Emails Knowledge Article.


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