Included Text templates use the included E2CP__Case_Thread_Id__c field rather than the built-in Salesforce special merge field. This change was made because Salesforce changed the output of this field. This change will only affect new installations. (2.79)
Support for the new Case Thread ID format released in Spring '12. The old format is still supported as well. (2.80)
The "View All Data" profile permission is no longer required to use the Setup Wizard (2.80)
Removed the Self-Service Portal dependency for compatibility with future releases (2.81)
"Exclude Most Recent Comment from History Text" is set to False by default for new installations or when upgrading from a version that didn't have this feature (2.83)
Incremented API version in all Visualforce Email templates to v24 (2.84)
Resolved an issue with how org features are detected that prevented installation in Professional Edition orgs without API access (2.85)

Cloning a canned comment works as expected. Previously an edit was performed instead. (2.80)
Loading the New Comment page would fail due to a null value in the Additional To field (2.82)

Email to Case Premium

Email to Case Premium Release Notes 2.79 - 2.85

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