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Email to Case Premium Release Notes 6.46.1 - 6.51

What's New


  • When searching for new recipients to add, the New Comment page will now prioritize Contacts matching the Case's Account. [Change 00189970] (6.48)
  • A new setting hides the Inline Image option from the Enhanced Comment Editor on the New Comment page. This change accommodates organizations wishing to refrain from sending out inline images that result in publicly accessible links. [Change 00189252] (6.48)
  • When searching for Contacts on the New Comment Page, Contacts from the Account associated with the Case are now prioritized at the top of the list. [Change 00187970] (6.48)
  • Removed dependencies on Name and Phone fields on Contact, allowing them to be encrypted with Email to Case Premium installed. [Change 00190940] (6.51)

Bugs Fixed

  • Resolved upgrade issue for Orgs with chatter disabled by removing chatter dependencies on the new Widespread Issues feature. [Change 00189728] (6.46.2)
  • Resolved issue where emails processed via Email to Case Premium would result in a "URLDecoder: Illegal hex characters in escape (%) pattern" error message. [Change 00189696] (6.47)
  • Resolved issue where clicking Save/Send on the New Comment page would result in an infinite spinning page load. [Change 00189663] (6.47)
  • Resolved issue where required dependent fields on the New Comment page maintained their required status even when no values were applicable. [Change 00189350] (6.48) 
  • Resolved issue where uploading a file on the classic New Comment page would go through a javascript remoting error. [Change 00189747] (6.48)
  • Resolved an issue where removing recipients on the New Comment page would sometimes result in duplicate draft comments being saved. [Change 00189562] (6.48)
  • Resolved an issue causing Case Comment Draft Comments to persist after sending the comment from the New Comment Page. [Change 00190143] (6.49)
  • Resolved an issue where Auto Add New Contact would result in an error if a converted Lead was found without a matching Contact with the same email address. [Change 00190391] (6.50)
  • Resolved an issue where a Case Comment Draft saved as a private comment would be loaded as a public comment on subsequent visits to the New Comment Page. [Change 00190416] (6.50)
  • Resolved 'System.StringException: Invalid id:' error related to a specific configuration of settings including Enable Private Comments Based on Recipients. [Change 00190852] (6.50)
  • Resolved issue preventing Forwarding Addresses for Inbound Email Addresses from displaying on the classic setup page. [Change 00190996] (6.51)

Known Issues


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