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Knowledge Article PDFs are not attached to outbound emails

Symptoms

Solutions

Workarounds are available and they are even advantageous in some ways:

Status

This is a known limitation in Email to Case Premium due to a limitation in the Apex Single Email method.

Additional Information

http://boards.developerforce.com/t5/General-Development/Attaching-Knowledge-Articles-as-PDFs-in-Apex-driven-emails/td-p/208800

Support

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