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Sending e-mail with new comment failed: SendEmail failed. First exception on row 0; first error: UNVERIFIED_SENDER_ADDRESS, Organization-Wide Email Address has not be verified for use.: []

Symptoms

Sending e-mail with new comment failed: SendEmail failed. First exception on row 0; first error: UNVERIFIED_SENDER_ADDRESS, Organization-Wide Email Address has not be verified for use.: []

 

Solutions

Check Setup > Email Administration > Organization-Wide Addresses and verify that each address you are using with E2CP is verified.

Status

This is due to a Salesforce configuration issue.

Additional Information

See Salesforce Help & Training for more information about Organization-Wide Addresses.

Support

Open a Case