|Account||simplesurvey__Account__c||Relates the Survey to an Account.|
|Case||simplesurvey__Case__c||Relates the Survey to a Case.|
|Contact||simplesurvey__Contact__c||Relates the Survey to a Contact.|
|Net Promoter System℠||simplesurvey__Net_Promoter_System__c||If the survey score is a six or below, this will be set to "Detractor". If the score is seven or eight, it will be "Passive". A nine or a ten will set the field to "Promoter".|
|NPS® Factor||simplesurvey__NPS_Factor__c||Used in reports and dashboards to calculate the Net Promoter Score®. Set to -1 for Detractors, 0 for Passives, and 1 for Promoters.|
|Rating Scale||simplesurvey__Rating_Scale__c||Either a 1-5 or 0-10 rating scale for the survey record.|
|Record Owner||simplesurvey__Record_Owner__c||Relates to the User who owns the Account/Case/Contact that the survey was sent from.|
|Survey Comments||simplesurvey__Survey_Comments__c||The standard text field for customer feedback in the survey landing page.|
|Survey Score||simplesurvey__Survey_Score__c||The survey score itself, with possible values being between zero and ten.|
|Status||simplesurvey__Status__c||This field will be used to track the status of a survey and is reserved for future use. Status values include:
- Responded: Customer has selected a rating / link in the initial survey email, but has not answered additional questions on the landing page.
- Partial: Customer has selected a rating / link in the initial survey email, has answered some (or all) questions on the landing page but has not clicked Submit Updates.
- Completed: Customer has selected a rating / link in the initial survey email, has answered some (or all) questions on the landing page, and has clicked Submit Updates.
|IP Address||simplesurvey__IP_Address_2__c||Records the IP Address of the survey submitter.|
|Referrer|| simplesurvey__Referrer__c||The URL of the page prior to the survey landing page loading.|
|User Agent|| simplesurvey__User_Agent__c||The user agent of the survey submitter (name, version and platform of the browser).|
|Human Confidence Score||simplesurvey__Human_Confidence_Score__c||Records the Human Confidence Score of the survey record. Values closer to 1 represent a high confidence that the survey taker is human, while values closer to 0 indicate the likely involvement of an email scanner/bot. Negative values indicate invalid Site/Secret Keys.|