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Support for Increase from 32,000 to 128,000 Characters

Summary

Text in an email that is over 32,000 characters is automatically truncated to 32,000 characters by On-Demand Email-to-Case. Your Salesforce.com representative can raise this limit to 128,000 characters for your organization if necessary. Email to Case Premium will automatically use this increase once enabled by salesforce.com.

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