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Update failed ... INSUFFICIENT_ACCESS_OR_READONLY, insufficient access rights on object id:....

Symptoms

Update failed. First exception on row 0 with id 500xxxxxxxxxxxxxxx; first error: INSUFFICIENT_ACCESS_OR_READONLY, insufficient access rights on object id: [] 
 
Error is in expression '{!redir}' in component <apex:page> in page takeownership:takeownershippassthru

Solutions

Provide the affected user(s) with Read/Write access to the case and ensure they can manually edit the case.

While the "Transfer Cases" profile permission will allow a user to change case ownership manually without having edit access (sharing) on the record, changing ownership programatically (using Apex) does constitute an Edit to the record and therefore Edit access is required.

Status

This is a known Force.com platform limitation as there is no special way to transfer a record in Apex and edit access is required.

Additional Information

Support

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